Are spas “an extra too far”?
Aug 25, 2014
Spas can be a fantastic addition to a hotel. They can bring in extra revenue and help attract new customers. But do hotel operators have a good enough understanding of spas to really make them work? Susan Harmsworth, CEO, ESPA says they don’t. Hear what she had to say at Bench Event's AHIC event in Dubai recently.
Are you a successful spa operator? What needs to be done to ensure the right‘mix’?
This video blog is a guest post by our strategic media partner yBC.tv and the Hospitality Channel